PRIVACY POLICY

We take privacy extremely seriously. Your information is never passed on to third parties. It is not stored or used for marketing unless you subscribe to our mailing list. Our policy is in line with the GDPR regulations.

CUSTOMER CARE

We at TED & IVES always put our customers first. We aim to respond to any queries and comments promptly via email and on social media platforms. We value your time and are always happy to give you ours.

We want your experience with us to be as pleasant as possible - feedback is always welcome as we love to hear your opinions. Customer loyalty is important to us. We will send exclusive discount codes & offers to those that join our V.I.P. Club. Of course we love to welcome new customers too. This is why we give the chance to join the V.I.P. Club straight away to receive a welcome discount code. We make our products by hand & to the highest quality possible with ethically sourced materials. We want our products to make you feel as happy as we do when making them.